Hibou Odoo Suite: Website Modules: Signifyd Connector

 Debug Mode

Some steps in this document will require you to be in Debug Mode.

Purpose

This document outlines the processes associated with Hibou's Signifyd Connector for Odoo 13. This offers an added layer of protection to your transactions by integrating Signifyd, the leading provider of online fraud prevention.

Important!

This Works Only with Website-Related Sales

The Signifyd Connector only works for sales that are related to the website (i.e. eCommerce).

Getting Started

First things first, we need to install the module! Navigate to the Apps application and search "Signifyd Connector". When ready, click the INSTALL button.


Good to Know!

This module requires the eCommerce (Website Sale) app. If you do not already have this app installed, Odoo will install it for you during this module's installation.

Process

To get started, navigate to the Website app. 


Configuration

Once there, go to CONFIGURATION > SIGNIFYD. This opens the Signifyd Connectors in list view. To add a new configuration, click CREATE.

  • Test Mode: Enable this while you're testing the functionality of the module. If this is enabled, the fields below will be prefixed with "Test".

  • Name: Enter a name for this configuration.

  • Team/Username: Enter the username issued to you by Signifyd.

  • API Key: Enter the API key issued to you by Signifyd.

  • Receive decline notifications: Optionally, select the user(s) to notify when an order is declined by Signifyd.

When you're ready, click SAVE. Then click REGISTER WEBHOOKS to automatically create the subscription events for this team in Signifyd.  


While in  Debug Mode, go to CONFIGURATION > WEBSITES and select your website in order to add in the Signifyd Connector. Without this step, your eCommerce orders will not appear in your Signifyd account dashboard, nor will they receive a Signifyd score, case number, or status in Odoo.


Once you have finished adding your Signifyd connector to the website, click SAVE. This is per website, so make sure to do this for every website you have as needed.


Good to Know!

Place an eCommerce Order Using Testing Data

Your Signifyd connector should be in test mode for this process. You will need to make sure to use a test user (optional) along with a test payment method (required) since you will need to confirm and pay for an eCommerce order, in order to see Signifyd in action.

Review Orders

Navigate to the Sales application.


Once there, go to Orders > Orders. Here we see a new column added for the Signifyd Guarantee Status.


If we click into any of these orders, we see the  Signifyd Score on a smart button, as asll as the Case Number and Status in the order details.

We'll click the  Signifyd Score smart button to see more details.


This brings us to that details page where the details from the API are listed. We've obfuscated the case ID for this particular record, but wanted to point out that there's a link that will take you to the respective case on the Signifyd dashboard.


Next, we'll use the breadcrumbs to navigate back to the sale order.


Once there, we'll click the  Delivery smart button to look at the delivery order.


The delivery order will have a smart button indicating whether or not the order was cleared through Signifyd. This allows your warehouse workers to know, at a glance, the status of that order's fraud check.

If it's approved, you'll see  Approved.


If not you'll see  On Hold.