Hibou Odoo Suite: Website Modules: Signifyd Connector
This document outlines the processes associated with Hibou's Signifyd Connector for Odoo 13. This offers an added layer of protection to your transactions by integrating Signifyd, the leading provider of online fraud prevention.
This Works Only with Website-Related Sales
The Signifyd Connector only works for sales that are related to the website (i.e. eCommerce).
Good to Know!
This module requires the eCommerce (Website Sale) app. If you do not already have this app installed, Odoo will install it for you during this module's installation.
To get started, navigate to the Website app.
Test Mode: Enable this while you're testing the functionality of the module. If this is enabled, the fields below will be prefixed with "Test".
Name: Enter a name for this configuration.
Team/Username: Enter the username issued to you by Signifyd.
API Key: Enter the API key issued to you by Signifyd.
Receive decline notifications: Optionally, select the user(s) to notify when an order is declined by Signifyd.
While in Debug Mode, go to CONFIGURATION > WEBSITES and select your website in order to add in the Signifyd Connector. Without this step, your eCommerce orders will not appear in your Signifyd account dashboard, nor will they receive a Signifyd score, case number, or status in Odoo.
Once you have finished adding your Signifyd connector to the website, click SAVE. This is per website, so make sure to do this for every website you have as needed.
Good to Know!
Place an eCommerce Order Using Testing Data
Your Signifyd connector should be in test mode for this process. You will need to make sure to use a test user (optional) along with a test payment method (required) since you will need to confirm and pay for an eCommerce order, in order to see Signifyd in action.
Navigate to the Sales application.
If we click into any of these orders, we see the Signifyd Score on a smart button, as asll as the Case Number and Status in the order details.
We'll click the Signifyd Score smart button to see more details.
This brings us to that details page where the details from the API are listed. We've obfuscated the case ID for this particular record, but wanted to point out that there's a link that will take you to the respective case on the Signifyd dashboard.
Next, we'll use the breadcrumbs to navigate back to the sale order.
Once there, we'll click the Delivery smart button to look at the delivery order.
The delivery order will have a smart button indicating whether or not the order was cleared through Signifyd. This allows your warehouse workers to know, at a glance, the status of that order's fraud check.
If it's approved, you'll see Approved.
If not you'll see On Hold.