Hibou Odoo Suite: Website Modules: Signifyd Connector

Repository Versions:

Modules:

Author:

Hibou Corp.

License:

OPL-1

Purpose

This document outlines the processes associated with Hibou's Signifyd Connector for Odoo 13. This offers an added layer of protection to your transactions by integrating Signifyd, the leading provider of online fraud prevention.

Getting Started

First things first, we need to install the module! Navigate to the Apps application and search "Signifyd Connector". When ready, click the INSTALL button.


Good to Know!

This module requires the eCommerce (Website Sale) app. If you do not already have this app installed, Odoo will install it for you during this module's installation.

Process

To get started, navigate to the Settings app. 


Configuration

Once there, go to the Companies section and click   Manage Companies. Select your company.


Within the company record, click Edit, then open the Signifyd tab.


In the Settings drop-down, select Create and Edit.


Things brings up a modal window where you can then configure this module.

Test Mode: Enable this while you're testing the functionality of the module.

Name: Enter a name for this configuration.

Username: Enter the username issed to you by Signifyd.

API Key: Enter the API key issed to you by Signifyd.

Receive Event Notifications: Optionally, select the user(s) to notify when an order is declined by Signifyd.

When you're ready, click Save.


Review Orders

Navigate to the Sales application.


Once there, go to Orders > Orders. Here we see a new column added for the Signifyd Guarantee Status.


If we click into any of these orders, we see the  Signifyd Score on a smart button, as asll as the Case Number and Status in the order details.

We'll click the  Signifyd Score smart button to see more details.


This brings us to that details page where the details from the API are listed. We've obfuscated the case ID for this particular record, but wanted to point out that there's a link that will take you to the respective case on the Signifyd dashboard.


Next, we'll use the breadcrumbs to navigate back to the sale order.


Once there, we'll click the  Delivery smart button to look at the delivery order.


The delivery order will have a smart button indicating whether or not the order was cleared through Signifyd. This allows your warehouse workers to know, at a glance, the status of that order's fraud check.

If it's approved, you'll see  Approved.


If not you'll see  On Hold.